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Overview

At Modis IT Outsourcing we take over people intensive IT services from our clients so they can stay focused on the services they need to deliver, as well as the new products and solutions they need to develop. That means their performance increases and so does their competitiveness, and growth, and efficiency.

As part of the Adecco group family we can easily match our IT outsourcing expertise with our local market knowledge to provide our clients with dynamic workforce solutions that quickly meet their business needs wherever they are or wherever they want to be.

Our partnership approach fosters a dialogue that helps our clients make the best decisions on service optimization and innovation and it allows us to deliver the custom solutions our clients need to optimize restructure expand or simply stay focused on their core business.

our services

IT & Mobility Service Desk

Our Outsourced IT & Mobility Service Desk solutions give you the freedom to focus on your core competences, while giving your employees or customers a pleasant and satisfying experience. We offer multilingual Service Desk services across any platform, from basic Help Desk to enterprise solutions in a dedicated or multi-client environment with a global reach. A seamless component of your support function, integrated within the organization, which is cost effective, transparent, and controllable.

End-User Device Support (Desktop & Mobile)

Sustaining a fleet of field and onsite IT engineers, maintaining low operational cost and high level of quality and customer satisfaction could be challenging, especially if your business is expanding geographically. Implementing the right workforce service and delivery strategy is a must for many organizations to stay ahead of this ever-growing challenges.

Data Center and Network Services

Data Center and Network Operations outsourcing simplifies a complex part of IT Service Management. Our technical support services allow clients to build their IT capabilities that are more reliable, scalable and cost effective. We manage large operations across multiple technologies with the needed expertise and focus on quality and efficiency. With a flexible fully managed or a co-managed service, we provide a solution that would best fit your business need and workforce strategy.

Application Support

We offer managed services solutions for Testing & Validation, and Application Support to ensure high usability, performance and quality assurance while releasing new products and devices.

BPO Services

We provide to our IT Outsourcing clients also a number of complementary BPO services to ensure maximum coverage of our clients’ needs. Such solutions can be, but not limited to the areas of contact centers, administration, project management, warehouse and spare parts management, etc…

The Adecco Group also provides to its Bulgarian clients custom HR services under the Adecco Bulgaria organization.